Hello — I'm glad you've found your way here. Whether you've spotted a typo, want to ask something about a post, or you're a fellow vet nurse with a correction I need to hear, I re…
Hello — I'm glad you've found your way here. Whether you've spotted a typo, want to ask something about a post, or you're a fellow vet nurse with a correction I need to hear, I read every message myself. There's no call centre and no ticket system, just me, usually with a dog asleep on my feet and the kettle on.
The quickest and most reliable way to reach the team is by email: [email protected]. I try to reply within a few working days, though it can occasionally take longer during lambing-adjacent chaos or when the Trossachs weather takes the broadband with it.
Genuinely, most things. Here's a rough idea of what lands in this inbox and gets a proper answer:
I need to be honest with you here, because it matters. I'm a Registered Veterinary Nurse of nineteen years' standing, and I still write every health post with real care about what's worth watching and what means going now. But I left clinical practice some years ago, and I don't diagnose or prescribe over email — not for your dog, and not based on a description in a message. If your dog is unwell, off their food, in pain, or you're worried at all, please ring your own vet rather than waiting on a reply from me. This site, including anything I send you directly, is not a substitute for a proper clinical examination. You'll find the full detail on this in the Disclaimer.
A little detail goes a long way. If you can, include:
If your message is really more of a public comment or a story you'd like to share with other readers, our Community Guidelines explain how discussion works across the site and what keeps it a decent, useful place for everyone. Emailing is still fine for anything more personal or specific.
Happy Dog Tips is written by me, Fiona Ellis — nineteen years as a vet nurse, six years of home boarding and grooming, and thirty-five years of living with dogs, currently a twelve-year-old collie called Skye and a rescue collie cross called Tam. You can read more about how the site started and what it stands for on the About Us page, including why you won't find training advice here — that's a job for a qualified trainer, not a vet nurse with a keyboard.
If your query relates to sponsored content, product recommendations, or how affiliate links work on this site, it may already be answered in our Affiliate Disclaimer and general Disclosure pages — worth a quick check before you email, though of course you're welcome to either way.
Whatever brings you here, thank you for taking the time to write rather than just clicking away. This site exists because people ask good, specific questions, and I'd genuinely like to hear yours. Drop a line to [email protected] — I'll get back to you as soon as the track, the broadband, and Skye's opinions on my schedule allow.
You can send your questions, partnerships, or suggestions using the form.